Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between [COMPANY NAME] ("Draftard", "we", "us") and the firm or individual ("you", "your", "Subscriber") who registers for and uses Draftard at draftard.com and its platform subdomain ("Platform").

These Terms are governed by the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable Indian laws. By clicking "Register", "Continue", or similar, or by using the Platform, you represent that you have the authority to bind the firm you represent to these Terms.

2. Definitions

• "Platform" means the Draftard software-as-a-service application and all associated features, APIs, and tools.
• "Firm" means the law firm, legal practitioner, or legal entity registered as the account holder.
• "Owner" means the individual who registered the Firm account and holds the Owner role.
• "User" means any individual (Owner, Admin, or Member) authorised by the Firm to access the Platform under the Firm's account.
• "Content" means any documents, text, queries, or data submitted by Users to the Platform.
• "AI Output" means any text, draft, translation, research summary, or other material generated by the Platform's AI tools in response to Content.
• "Wallet" means the prepaid credit balance maintained in the Firm's account for per-use AI tool charges.
• "Subscription" means a recurring monthly payment mandate for Solo, Partnership, or Enterprise plans.

3. Description of Services

Draftard provides the following AI-assisted legal productivity tools to registered Firms:

• Legal Research: AI-assisted matching of legal queries against Indian court judgments and legal databases, with relevance summaries;
• Document Drafting: AI-assisted generation of deeds, agreements, and other legal documents from structured inputs;
• Custom Drafting: AI-assisted generation of legal documents from free-form natural language descriptions;
• Legal Translation: AI-assisted translation of Tamil legal documents into English with firm-specific glossary support.

We reserve the right to add, modify, or discontinue any feature of the Platform with reasonable notice to Subscribers.

4. Eligibility

You may use the Platform only if:

• You are a law firm, advocate, legal practitioner, or legal professional duly registered or enrolled under applicable Indian law;
• You have the authority to enter into a binding contract on behalf of the Firm;
• You are at least 18 years of age;
• Your use of the Platform does not violate any applicable law, including the Bar Council of India Rules of Professional Conduct and Etiquette to the extent applicable.

We reserve the right to verify eligibility and to refuse or terminate access to any account that does not meet these criteria.

5. Account Registration & Security

5.1 Each Firm may register one account. The Owner is responsible for all activity under the account, including actions taken by Admin and Member Users added by the Firm.

5.2 You agree to provide accurate, complete, and current information at registration and to update it promptly if it changes. False or misleading registration information may result in immediate account termination.

5.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You must notify us immediately at supportmatriq@gmail.com if you suspect unauthorised access.

5.4 Draftard will never ask for your password. Do not share your credentials with anyone, including persons claiming to represent Draftard support.

5.5 Accounts are non-transferable. You may not sell, assign, or transfer your account or any associated credits to a third party without our prior written consent.

6. Plans, Pricing & Subscriptions

6.1 Free Plan: Access to platform features on a wallet-debit basis. No recurring charge. Features are limited and subject to change.

6.2 Basic Plan: Activated when a Firm maintains a positive wallet balance. Wallet credits are consumed per AI tool use at published rates. No recurring Razorpay subscription mandate.

6.3 Subscription Plans (Solo, Partnership, Enterprise): Monthly recurring mandates executed via Razorpay. The monthly subscription amount is credited to the Firm's wallet on each successful charge, keeping the plan active. Subscription amounts and per-use charges are published on the Billing page and are subject to change with 30 days' notice to active Subscribers.

6.4 All prices are inclusive of applicable taxes unless stated otherwise. GST, if applicable, will be charged in addition to the stated price as required by law.

6.5 Subscription plans automatically renew each month until cancelled. Cancellation takes effect at the end of the then-current billing period; the Firm retains access until that date.

6.6 We reserve the right to change pricing. Changes to subscription plan pricing will be communicated by email at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

6.7 Payments are processed by Razorpay Software Private Limited, an RBI-regulated payment aggregator. By subscribing, you agree to Razorpay's Terms of Service. Draftard does not store your payment instrument details.

7. Wallet Credits

7.1 Wallet credits are prepaid credits denominated in Indian Rupees (INR) that are deducted for each AI tool use at the rates displayed on the Platform.

7.2 Credits are non-transferable between Firm accounts and have no cash value except as described in Section 8 (Refund Policy).

7.3 First-recharge bonuses, promotional credits, or referral credits are granted at our sole discretion, are non-refundable, and expire 12 months from the date of grant unless otherwise stated.

7.4 We reserve the right to adjust per-use rates with 15 days' notice to active Subscribers. Your wallet balance is not affected by rate changes; only future deductions are charged at the new rate.

7.5 If a Firm's wallet balance reaches zero, AI tool access is suspended until credits are topped up. Existing generated documents and history remain accessible.

8. Refund Policy

8.1 Wallet Top-Ups: Wallet top-up payments are generally non-refundable once credits have been applied to the account, except:

• where a technical error on our platform resulted in a double-charge or failed credit; or
• where required by applicable Indian consumer protection law.

8.2 Subscription Payments: Monthly subscription charges are non-refundable. If you cancel a subscription mid-period, you retain access until the end of the paid period; no partial-period refund is issued.

8.3 Erroneous Charges: If you believe you have been incorrectly charged, contact us at supportmatriq@gmail.com within 30 days of the charge with the Razorpay payment ID. We will investigate and, where an error is confirmed, credit your wallet or issue a refund within 10 business days.

8.4 Refunds, where issued, will be returned to the original payment method via Razorpay. Processing may take 5–10 business days depending on your bank.

9. AI Output Disclaimer — Critical

9.1 No Legal Advice: Draftard is a productivity tool. The documents, translations, research summaries, and other AI Output generated by the Platform are produced by an artificial intelligence language model and do not constitute legal advice, legal opinion, or a lawyer-client communication. They must not be relied upon as such.

9.2 Professional Review Required: All AI Output must be reviewed, verified, and validated by a qualified legal professional before it is used, filed, or relied upon in any legal proceeding, transaction, or advisory. The Firm and its lawyers are solely responsible for determining the accuracy, completeness, suitability, and legality of any AI Output used in practice.

9.3 No Warranty of Accuracy: AI language models can produce inaccurate, outdated, incomplete, or legally incorrect output. Draftard makes no representation or warranty that AI Output is accurate, current, complete, or fit for any particular legal purpose.

9.4 Jurisdiction-Specific Limitations: Legal drafts generated by the Platform are based on general Indian legal frameworks. They may not account for state-specific requirements, court-specific formatting rules, or recent legislative amendments. You are responsible for ensuring compliance with all applicable jurisdictional requirements.

9.5 Regulatory Compliance: Use of AI tools in legal practice may be subject to Bar Council of India regulations and guidelines. You are solely responsible for ensuring that your use of the Platform complies with applicable professional conduct rules and any guidance issued by your Bar Council or other regulatory body.

9.6 No Liability for AI Output: To the maximum extent permitted by law, Draftard shall not be liable for any loss, damage, or consequence arising from your reliance on AI Output without independent professional verification.

10. Intellectual Property

10.1 Platform IP: The Platform, including its software, source code, design, trademarks, and all content created by Draftard (excluding AI Output and User Content), is the exclusive property of [COMPANY NAME] and is protected by Indian copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works of the Platform without our express written consent.

10.2 AI Output Ownership: Subject to these Terms, AI Output generated from your Content is assigned to you (the Firm). You own the Output and are free to use it subject to Section 9 (AI Output Disclaimer) and all applicable laws.

10.3 User Content License: By submitting Content to the Platform, you grant Draftard a limited, non-exclusive, royalty-free licence to process that Content solely for the purpose of delivering the requested services to you. We do not acquire ownership of your Content.

10.4 Feedback: If you provide us with suggestions, feedback, or ideas about the Platform, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without compensation or attribution.

11. User Content & Data Processing

11.1 You are solely responsible for all Content you submit to the Platform. You represent and warrant that:

• You have all necessary rights, consents, and authorisations to submit the Content to the Platform and to have it processed by our AI provider;
• The Content does not violate any applicable law, professional conduct rule, third-party intellectual property right, privacy right, or confidentiality obligation;
• The Content does not contain material that is illegal, defamatory, threatening, or obscene.

11.2 You acknowledge that Content submitted for AI processing is transmitted to Anthropic PBC via their API. By submitting Content, you consent to this transfer and confirm that you have the authority to process that Content through third-party AI systems.

11.3 Sensitive Content: Do not submit to the Platform content that contains: national security information, classified documents, personal data of third parties without their consent, or content subject to court-ordered confidentiality, unless you have specific legal authority to process such content through cloud-based systems.

11A. Assistant Conversations & Retention

Assistant conversations and attachments linked to them are retained for seven days from the time the conversation is created. We send a warning to the account email approximately 24 hours before permanent deletion.

You may export a conversation before deletion using the export control. Deletion is permanent and includes the conversation's messages and linked attachments. It does not delete your account, cases, billing records, or other workspace data.

Assistant messages and attachments are processed by our AI provider only to provide the requested assistant response or workflow hand-off. The assistant does not independently change workspace data or perform paid operations; those actions require your review and confirmation. Usage is subject to reasonable burst and daily limits to protect service availability.

12. Acceptable Use Policy

You agree that you will not use the Platform to:

• Violate any applicable Indian law, regulation, or court order;
• Infringe the intellectual property, privacy, or other rights of any third party;
• Generate fraudulent, misleading, or fabricated legal documents intended to deceive courts, clients, or counterparties;
• Harass, defame, or harm any individual;
• Attempt to gain unauthorised access to any part of the Platform, our servers, or any other firm's account data;
• Probe, scan, or test the vulnerability of the Platform or circumvent any security measure;
• Introduce malware, viruses, or malicious code;
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Platform without our written consent;
• Resell, sublicense, or provide the Platform as a service to third parties outside your Firm without our written consent;
• Use the Platform for any purpose that violates the Bar Council of India Rules of Professional Conduct and Etiquette or any applicable professional regulation;
• Circumvent or attempt to circumvent usage limits, wallet deductions, or billing controls.

We reserve the right to suspend or terminate accounts that violate this policy, with or without notice, and to report suspected illegal activity to the appropriate authorities.

13. Confidentiality

13.1 Each party agrees to keep confidential any non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.

13.2 We will not disclose your Content or firm data to any third party except: (a) to sub-processors listed in our Privacy Policy as necessary to deliver the services; (b) as required by law, court order, or regulatory authority; or (c) with your express consent.

13.3 Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known to the receiving party before disclosure; or (c) is independently developed by the receiving party without reference to the confidential information.

14. Warranties & Disclaimers

14.1 We warrant that we will provide the Platform with reasonable care and skill and in accordance with applicable law.

14.2 DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;
• WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUT;
• WARRANTIES THAT THE PLATFORM WILL MEET ALL OF YOUR LEGAL OR PROFESSIONAL REQUIREMENTS.

Nothing in these Terms excludes liability that cannot be excluded under applicable Indian law, including liability for death or personal injury caused by our negligence or for fraud.

15. Limitation of Liability

15.1 To the maximum extent permitted by applicable Indian law, Draftard's total cumulative liability to you for all claims arising out of or relating to these Terms or the Platform — whether in contract, tort, statute, or otherwise — shall not exceed the greater of:

• ₹10,000 (Indian Rupees Ten Thousand); or
• the total amount paid by your Firm to Draftard in the three calendar months immediately preceding the event giving rise to the claim.

15.2 IN NO EVENT SHALL DRAFTARD BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY;
• DAMAGES ARISING FROM YOUR RELIANCE ON AI OUTPUT WITHOUT INDEPENDENT PROFESSIONAL VERIFICATION;
• DAMAGES ARISING FROM THIRD-PARTY SERVICES (ANTHROPIC, RAZORPAY, SUPABASE, RENDER);
• DAMAGES RESULTING FROM UNAUTHORISED ACCESS TO YOUR ACCOUNT DUE TO YOUR FAILURE TO MAINTAIN CREDENTIAL SECURITY.

15.3 The limitations in this Section apply even if Draftard has been advised of the possibility of such damages and notwithstanding any failure of the essential purpose of any limited remedy.

16. Indemnification

You agree to indemnify, defend, and hold harmless Draftard, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms;
• Your violation of any applicable law or regulation, including professional conduct rules;
• Content submitted by you or your Users;
• Your reliance on AI Output without independent professional verification;
• Any third-party claim arising from your use of the Platform or AI Output in legal proceedings or transactions.

17. Termination

17.1 By You: You may close your account at any time by contacting us at supportmatriq@gmail.com. Active subscriptions must be cancelled before account closure; unused wallet credits are forfeited on account closure (subject to refund rights in Section 8).

17.2 By Us: We may suspend or terminate your account, with or without prior notice, if:

• You materially breach these Terms and fail to remedy the breach within 7 days of written notice;
• We have reasonable grounds to believe your account is being used for fraudulent, illegal, or abusive purposes;
• You fail to pay amounts owed and do not cure the payment failure within 7 days of notice;
• We are required to do so by law or a competent authority.

17.3 Effect of Termination: On termination: (a) your right to access the Platform ceases immediately; (b) we will delete your account data within 30 days (subject to statutory retention obligations); (c) Sections 9, 10, 13, 15, 16, 18, and 19 survive termination.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. The courts at [REGISTERED ADDRESS CITY], India, shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Platform, subject to Section 19 (Dispute Resolution).

19. Dispute Resolution

19.1 Good Faith Negotiation: Before initiating formal proceedings, the parties agree to attempt to resolve disputes in good faith through direct negotiation for a period of 30 days from written notice of the dispute.

19.2 Arbitration: If the dispute is not resolved through negotiation, it shall be finally settled by binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended), with the following terms:

• Seat of arbitration: [REGISTERED ADDRESS CITY], India;
• Language: English;
• Number of arbitrators: one (1), mutually agreed upon or, failing agreement, appointed under the Act;
• The arbitral award shall be final and binding on both parties.

19.3 Nothing in this Section prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

20. General Provisions

20.1 Entire Agreement: These Terms, together with our Privacy Policy and Security Policy, constitute the entire agreement between you and Draftard with respect to the Platform and supersede all prior agreements, representations, and understandings.

20.2 Severability: If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

20.3 No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver is only effective if made in writing and signed by an authorised representative of Draftard.

20.4 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms to a successor entity in connection with a merger, acquisition, or sale of substantially all of our assets, with notice to you.

20.5 Force Majeure: Neither party shall be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, government action, internet or power outages, or failures of third-party services (including Razorpay, Anthropic, Supabase, or Render).

20.6 Notices: All legal notices to Draftard must be sent to supportmatriq@gmail.com with a written copy to our registered address. Notices to you will be sent to the email address associated with your account.

21. Changes to These Terms

We may modify these Terms from time to time. Material changes will be notified to registered account holders by email at least 15 days before the new Terms take effect. Non-material changes (such as corrections, clarifications, or changes that expand your rights) may take effect immediately.

Continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the new Terms. If you do not agree with the changes, you must close your account before the effective date.

22. Contact Us